Itil V3 Foundation Certification Exam Preparation Course in a Book for Passing the Itil V3 Foundation Exam - The How to Pass on Your First Try Certification Study Guide - Second Edition  (English, Paperback, Menken Ivanka)

Every chapter in this book explains the fundamentals, how it should be approached and implemented. This book is similar to the rough note which helps while preparing for exam. Clearly explains every topic. Easy to understand the topics and if dedication applied, will surely pass in first try; Guaranteed!