Privacy Policy

This statement of privacy ( "Privacy Policy" ) describes how Flipkart Internet Pvt Ltd (hereinafter referred to as " we", "us" "our" ) collect, use, and disclose information pertaining to you- the user (hereinafter referred to as "you", "your" ) obtained via this Mobile App (" App" ).

Please read the following to learn about our practice of secure collection, use, disclosure and dissemination of information practices.

By visiting this App you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our App. This Privacy Policy is incorporated into and subject to our Terms of Use ( "Terms of Use" ).

  1. Consent

    By using the App and/ or by providing your information, you consent to the collection and use of the information you disclose on the App in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this Privacy Policy. If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

  2. Amendment

    Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Privacy Policy periodically.

  3. Collection of Personally Identifiable Information and other Information

    When you use our App, we collect and store your personal information such as name, contact number, email address, geolocation, your IP address etc. which is provided by you from time to time.

    In general, you can use the App without telling us who you are or revealing any personal information about yourself. Once you give us personally identifiable information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional for you to use the App.

    If you choose to send us feedback or comments, we will collect that information you provide to us.

  4. Use of Demographic / Profile Data / Your Information

    We identify and use your IP address for identifying your location and to help diagnose problems with our server, and to administer our App. Your IP address is also used to help identify you and to gather broad demographic information. We also use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our App or not), which URL you next go to (whether this URL is on our App or not), your computer browser information, and your IP address.

    We retain any information as necessary to contact you and provide support as permitted by law.

  5. Use of Geolocation

    We collect information about your location when you use our App, which helps us offer features like Risk Assessment on the App.

    Your location can be determined with varying degrees of accuracy through various sources permitted by you including (i) GPS (ii) IP address (iii) Sensor data from your device or (iv) information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices

    The types of location data we collect depend in part on your device and account settings. For example, you can turn your device's location on or off using the device's settings app.

  6. Sharing of personal information

    We may share your information with our affiliates. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

    We may disclose your information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to (i) enforce our Terms of Use or Privacy Policy (ii) respond to claims that an advertisement, posting or other content violates the rights of a third party; or (iii) protect the rights, property or personal safety of our users or the general public.

  7. Links to Other Sites

    Our App may contain links to other websites or other media ( "Third Party Material" ) that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked Third Party Materials. We encourage you to read their privacy policies before providing any information to them.

  8. Security Precautions

    Our App has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

  9. Cookies

    We use data collection devices such as "cookies" on certain pages/tabs of the App to help analyse the effectiveness of our App and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in enhancing features of the App, these could be either permanent or temporary files. We offer certain features that are only available through the use of a "cookie". Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies, although in that case you may not be able to use certain features on the App. Cookies are useful for enabling the browser to remember information specific to a given user. The cookies do not contain any of your personally identifiable information.

    Additionally, you may encounter "cookies" or other similar devices on certain pages of the App that are placed by third parties. We do not control the use of cookies by third parties.

  10. Choice/Opt-Out

    We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us or on behalf of our partners.

    If you want to remove your contact information from our server, please contact us on the email address mentioned under clause 12 below.

  11. Grievance Officer

    In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

    Mr. Shremanth M

    Flipkart Internet Pvt Ltd.

    Embassy tech village

    8th floor Block 'B' Devarabeesanahalli Village,

    Varthur Hobli, Bengaluru East Taluk,

    Bengaluru District,

    Karnataka, India, 560103.

    Phone: 1800 208 9898

    Email: grievance.officer@flipkart.com

    Time: Mon - Sat (9:00 - 18:00)

  12. Questions?

    Please contact us regarding any questions regarding this statement.

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