Personal Loan on FlipKart powered by Axis Bank
Frequently Asked Questions
Click here to view Product Features & FAQs: https://www.flipkart.com/pages/personal-loan-tnc
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Register Complaint
Click here to raise a complaint: https://application.axisbank.co.in/webforms/axis-support/index.aspx
FAPL Grievance Redressal Details
Name: Mr. Shremanth M
Designation: Senior Manager
Address: Flipkart Internet Pvt Ltd Block B (Begonia), 8th Floor Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk Bengaluru District, Karnataka: 560103, India
Contact us:
Email: grievances@flipkartadvanz.com
Phone: 044-45614700
Time: Mon-Sat (9:00-18:00)
Axis Bank Grievance Redressal Details
Level 1: Front End Channels
Personal loan customers can connect to the bank through calls, email or by visiting branch / loan centres. Axis bank has set a maximum 10 days response time period and if the concerned customer is dissatisfied with the response received, he / she can escalate the complaint to Level 2.
- Call Centre numbers: 1860-419-5555, 1860-500-5555
- Email: email.services@axisbank.com
- Register Complaint for Axis Bank Personal Loans: Click here https://application.axisbank.co.in/webforms/axis-support/index.aspx
- Branches/Loan Centres: Customers can visit the “Locate Us” section of the website (www.axisbank.com) to get the details of the nearest branch or loan centre)
Level 2: Circle Nodal Officer/Nodal Officer at HO
The concerned customer can communicate with Nodal officers of the bank if he/she is not satisfied with the solution provided at Level 1. The bank claims to reply within 10 days and if the response received is unsatisfactory, he/she can escalate the matter to Level 3.
The customer can send an email/write a letter/call the Nodal Officer:
Write |
Call |
|
|---|---|---|
Name: Mr. Ashok Sunar Designation: Asst Vice President Address: Axis Bank Limited, NPC1, 5th Floor, Gigaplex, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai - 400708 |
Ph. 080-61865200 Timings: 9.30 am to 5.30 pm Monday to Saturday (except 2nd and 4th Saturdays and bank holidays) |
Level 3: Principal Nodal Officer
If the concerned customer still feels dissatisfied with the solution provided at Level 2, he/she can connect with the bank’s Principal Nodal Officer using the below-mentioned channels.
Write |
Call |
|
|---|---|---|
Name: Mr. Parag Deshpande Designation: Senior Vice President - II Address: Axis Bank Limited, NPC1, 5th Floor, Gigaplex, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai - 400708 |
Contact no: 08061865098 Timings: 9:30 am to 5:30 pm Monday to Saturday |
Lending Partner: [Axis Bank](https://www.axisbank.com/retail/loans/personal-loan/personal-loan-lsp)