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    Frequently Asked Questions

    What is the offer?

    • Flat INR 200 Instant Discount with IDFC FIRST Bank Credit Card transactions on purchase of select product in the Grocery category.

      What is the offer duration?

    • 29th July 2024 (00:00 Hours) to 31st July 2024 (23:59 Hours)

    • 29th August 2024 (00:00 Hours) to 31st August 2024 (23:59 Hours)

    What other conditions should apply to avail the offer?

    • Category: Grocery
    • Minimum Transaction Value: INR 2,500
    • Maximum Offer Savings per Credit Card: INR 200
    • Offer Savings of INR 200 can be availed per card per month in July & August
    • In the event the customer returns any/all products in the order placed during the Offer Period, thereby not maintaining the minimum purchase value, as required to avail the Offer, he/she shall not be eligible for the Offer. Accordingly, the amount availed as a discount under the Offer shall stand deducted from any refund(s) processed for the returned product(s).
    • If an order is cancelled, the offer may take up to 24 hours to refresh for the customer to utilise it again.

    How do I check if a product is an Eligible Product?

    • This offer is applicable on purchase of select products in the Two-wheelers category.
    • Offer will be listed on the product page, for all eligible products. Please check the product listing page before making a purchase.

    Is the offer applicable on all IDFC FIRST Bank Credit Cards?

    • The offer is applicable only on EMI transactions for the existing and new IDFC FIRST Bank Credit Cardholders, excluding Corporate Cardholders (hereinafter referred to as ‘Cardholders’).
    • Offer is NOT applicable on transactions made through Internet Banking or UPI.

    Will I get the offer if I pay through Flipkart Gift Card partially?

    • Yes, you can avail the offer and the offer will only apply on the amount paid through IDFC FIRST Bank Credit Card against the eligible product(s). This amount should be equal to or more than INR 50,000.

    How many times can this offer be applied?

    • There is no limit on the number of transactions to avail the Offer discount. However, you can avail a Maximum Offer Discount of up to INR 5,000 per Credit Card on EMI Txns.

    TERMS AND CONDITIONS

    Preliminary

    1. This offer (“Offer”) is co-sponsored by IDFC FIRST Bank Limited (IDFC) and Flipkart Advanz Private Limited (“Flipkart Advanz”) on www.Flipkart.com, Flipkart mobile app and Flipkart mobile site (collectively referred to as “Platform”), which Platform is owned and operated by Flipkart Internet Private Limited (Flipkart, We or Our). It is open to all residents of India holding a valid and subsisting IDFC FIRST Credit Card (“Cardholder/You/Your” and “Card”).

    2. By participating in the Offer (defined below), Cardholder agrees to be bound by:

      • these terms and conditions (“T&C”);
      • the Terms of Use, Privacy Policy and other relevant documentation including any modifications, alterations or updates thereof, that are published on the Platform; and all applicable terms and conditions of the IDFC.

    Offer Details

    • The Validity of the offer ('Term') is from 6th July 2024 (00:00 Hours) to 31st August 2024 (23:59 Hours), unless extended by Bank and Flipkart by mutual consent in writing.
    • Under this Offer, Cardholders will get a flat instant discount of up to INR 5,000 on the purchase of select products sold on the platform in the Two-wheelers category during the offer period.
    • The discount will be applied to the Net Cart Value (NCV). NCV shall mean the total value of only the eligible product/s in the cart after all applicable discounts and exchange offer redemptions. The minimum NCV should be INR 50,000.
    • Offer Savings of up to INR 5,000 can be availed per card per month in July & August
    • The offer is applicable at www.flipkart.com, m.flipkart.com & Flipkart mAPP (mobile Application)
    • The offer is not applicable on payment made via Net Banking or UPI.

    • Discount will be calculated on the net paid amount by the customer post any other discounts, exchange offer redemptions and refunds.

      Detailed Terms and Conditions:

    • Offer is valid for all IDFC FIRST Bank Credit Cardholders on EMI transactions only, excluding IDFC FIRST Corporate Credit Card.

    • This Offer is NOT applicable on transactions made through Internet Banking or UPI payment option.
    • The Offer is not applicable for Card-on-delivery transactions and COD conversions to prepaid.
    • In case of cancellation of your order, the transaction will not qualify for the Offer. If you cancel part of your order, you will qualify for the Offer only on the net amount you pay based on eligibility.
    • IDFC FIRST reserves the right to disqualify the Cardholder(s) from the benefits of the Offer, if any fraudulent activity is identified as being carried out for availing the benefits under the said Offer or otherwise by use of the Card.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions.
    • IDFC FIRST and Flipkart Advanz reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • Delinquent and over-limit IDFC FIRST Credit Card members will not qualify for this Offer.
    • Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
    • Nothing herein amounts to a commitment by IDFC FIRST to conduct further, similar or other offers.
    • The above Offer is by way of a special offer for IDFC FIRST Credit Cards holders only and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
    • Any query regarding this offer will be entertained till 31st August 2024 for transactions done in July and till 30th September 2024 for transactions done in August. Post such date, Flipkart Advanz will not entertain any correspondence or communication regarding this offer from any persons.
    • IDFC FIRST does not endorse any of the products or brands being offered under the offer and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to sellers on the Platform.
    • All the existing offers, gifts, discounts etc. that are being offered can be availed by the Cardholders as part of this exclusive offer as mentioned in the communication.
    • Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products. None of the parties shall under any circumstances be responsible towards the same.
    • Products offered under this offer are subject to availability from the respective participating merchants/sellers on the Platform and accordingly, IDFC FIRST or Flipkart Advanz in no circumstances shall be liable for non-availability of any of the products.
    • Under no circumstance will the offer/discount being offered under this offer be settled with cash in lieu by IDFC FIRST or by Flipkart Advanz.
    • Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer
    • IDFC FIRST will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by seller(s) on products/services made available by it and the same shall be at the sole risk and consequences of such seller(s) and without reference to IDFC FIRST .
    • Flipkart Advanz or the seller(s) shall not be liable for any failure by IDFC FIRST to honor the transaction and for any technical issues because of which the transaction made by the Cardholder was not successful.
    • By participating in this Offer you agree to be bound by these terms and conditions of the Offer, standard terms and conditions, terms of use, privacy policy (subject to change) of the Platform and the terms and conditions of respective seller shall be applicable on the Cardholder.
    • The Cardholder shall indemnify and hold Flipkart Advanz, IDFC FIRST and/ or seller(s) harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorneys fee) that may be suffered by Flipkart Advanz, IDFC FIRST and/ or seller as a consequence of (i) violation of these terms and conditions, of the terms of user agreement, privacy policy (subject to change) published on the Platform, by Cardholder; (ii) violation of applicable laws by Cardholder; and (iii) any action or inaction resulting in willful misconduct or negligence on the part of the Cardholder.
    • All government Levies like Goods and Service Tax, Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as applicable at the time the respective Offer.
    • This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
    • Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator to be appointed by IDFC FIRST for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be at Mumbai for IDFC FIRST and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against IDFC FIRST.
    • All liability with respect to the products purchased lies with the respective sellers and neither Flipkart Advanz nor IDFC FIRST shall be in any way responsible for the same.
    • This Offer is valid only in India. The minimum age of such Cardholder shall be 18 years.
    • Further, as required by applicable law, in the event that the Cardholder makes a purchase of an amount equal to or above INR 2,00,000, the Cardholder will be required to upload a scanned copy of his/her PAN card on the Platform, within 4 days of making the purchase, failing which, the purchase made by the Cardholder will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Cardholder, it need not be submitted again. The order of the Cardholder will be cancelled if there is a discrepancy between the name of the Cardholder and the name on the PAN Card.
    • This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
    • In the event the Flipkart App is downloaded from Apple’s App Store, note that Apple’s App Store is only an app downloading platform and in no way, shape or form, Apple is responsible/involved for any contest/offer being run on the Flipkart App.
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