Terms & Conditions

Offer:

• Get 10% cashback on minimum single transaction of Rs 10,000 on Travel and Hotel categories
• Maximum cashback cap of Rs 3000 per customer per offer month
• Offer valid from 11th Nov’19 to 11th Jan’20

Detailed Terms & Conditions

• Offer valid from 11th Nov’19 to 11th Jan’20
• Offer valid only for HDFC Bank Debit Card holders.
• Minimum transaction value should be Rs 10000 to be eligible for the offer.
• Offer is not applicable in case of any return / partial cancellations. Final transaction amount to be minimum Rs. 10000 to be eligible for the offer.
• Offer is valid only on select categories – Travel (Flight Booking) and Hotels.
• Offer is valid on both in-store and online transactions.
• Maximum Cashback for this offer is Rs 3000 cashback points per customer per offer month
• If customer does a transaction of Rs 10,000 or more on multiple merchants for travel & hotel bookings then he will be eligible for earning 10% cashback up to Rs 3000 basis the highest transaction amount. For Example, If customer uses his card on 3 merchants (for travel or hotel booking) with 3 different transaction amounts as: Rs 10000, Rs 15000, Rs 20000 then he will first earn 10% cashback on Rs 20000 (10% cashback = 2000) followed by Rs 15000 (10% cashback = 1500 but will only get Rs 1000 as max cashback limit reached) & will earn no cashback for 3rd transaction of Rs 10000 as the customer has reached maximum cashback cap of Rs 3000 for first month of the offer period.
• Travel and Hotel purchases will be identified basis the merchant category codes as identified by Visa and Mastercard
• This offer cannot be combined with any other offer eligible on HDFC Bank Debit Card
• Cashback point proceeds shall be posted to customer's Debit Card linked account after 90 days from the month of transaction. Customer will need to redeem these Cashback points by logging into NetBanking or calling PhoneBanking and request for redemption of the Cashback points. Every 1 Cashback Point is equal to Re.1

• The cashback points accumulated can be redeemed as below:

  a. Through NetBanking: Cards> Debit Cards > Enquire> CashBack Enquiry and Redemption> Account Number> Continue> Input the CashBack amount
  b. Through PhoneBanking

• 48 hours post request for redemption of Cashback points, the equivalent amount shall be credited to the customer primary account Linked to the Debit Card only

• Offer valid for all HDFC Bank debit cards apart from Virtual, Netsafe & ATM cards.
• Any Tax, service charge or other charges levied with regards to the Promotional CashBack Offer, may be borne by the Debit Card holder / winner
• Promotional Cashback points earned will be valid for redemption for 12 months, post which the same will expire.
• ATM withdrawals will not be considered for the offer.
• Only approved and validated spend/ transaction / payment / purchase made using HDFC Bank Debit Card shall be eligible for the Cashback points. Cancelled / Returned Transactions shall not be eligible for the Cashback offer. No Offer clubbing shall be permitted.

• Following purchases or payments shall not be considered for the promotional Cashback offer

  • Investment products
  • Loading of wallets or Payments through wallets
  • Credit card bill payments
  • International transactions
  • Cash on Delivery
  • Forex booking, Betting and Gambling based transactions.
  • Funds transfer to another account using Debit Card.
  • Any fraudulent transaction
• • HDFC Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the services offered by the partner. Any dispute or claim regarding the services/offers must be resolved by the Card Holder/s with the partner directly without any reference to HDFC Bank.
  • HDFC Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services / assured gifts / gift vouchers availed by the Card Holder/s under the said Offer offered by The partner
  • HDFC Bank shall not be held liable for any delay or loss that may be caused in delivery of the services.
  • This Offer is made available to the Customer/s selected at the discretion of HDFC Bank.
  • Cashback will only be posted for live accounts. Customers closing their accounts before fulfillment date of cashback will not be eligible for cashback
  • Any person availing this offer shall be deemed to have accepted these Terms and Conditions.
  • HDFC Bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this offer or not, or to extend or withdraw it altogether.
  • Valid for Indian Citizens and residents only
  • All disputes, if any, arising out of or in connection with or as a result of above offers or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai only, irrespective of whether courts / tribunals in other areas have concurrent or similar jurisdiction.
  • Any query regarding the program will be entertained till 60 days from offer fulfillment date. Post such date; the Bank will not entertain any correspondence or communication regarding this Program from the cardholder.
  • Any TAT committed with respect to posting of Reward Points/ CashBack for a promotional campaign is only indicative & may vary from the actual date of posting; the Bank shall not be liable for any such delay. However, the Bank shall review the customer’s query & if eligible, shall ensure fulfillment is completed at the earliest.
  • In case of delay in posting or non-posting of Reward Points/ CashBack if applicable for a promotional campaign beyond the committed TAT, customer is requested to contact the Bank; the Bank shall review the same & have the Reward points/ CashBack posted if the customer is eligible as per offer T&C.