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    FREQUENTLY ASKED QUESTIONS

    What is the offer?

    • 10% Instant Discount on SBI Debit and Credit Cards. Also, applicable on Credit EMI Transactions.

    What is the offer duration and other conditions which apply to the offer?

    • Offer duration: 16th October 2020 (00:00 hrs) to 21st October 2020 (23:59 hrs). For Flipkart Plus members, sale will begin from 15th October 2020 (12:00 Hrs) to 21st October 2020 (23:59 hrs).
    • Minimum Transaction Value excluding grocery is INR 5,000. For Grocery items, minimum transaction value will be INR 1,500.
    • Maximum Discount per Card: Please follow the below table-

    Offer Dates

    Maximum Discount per Credit Card (in INR)

    Maximum Discount per Debit Card (in INR)

    16th-17th October

    (Only for Flipkart Plus members, offer will begin from 12:00 Hrs on 15 Oct 2020)

    1,750

    1,250

    18th-19th October

    1,500

    1,000

    20th- 21st October

    1,500

    1,000

    Additional Flat Discount of INR 1,250 on SBI Credit Card on single transaction worth 30,000 & above

    Additional Flat Discount of INR 4,000 on SBI Credit Card on single transaction worth INR 1,00,000 & above
    • Applicable once during the sale from 15th October (12pm) - 21st October 2020.
    • In order to avail the offer on Travel category, customers must enter the promo code “FLYBBD” for Domestics Flights and International Flights. The discount amount for travel bookings is calculated on the net payable amount minus the convenience fee.
    • In the event the customer returns any/all products in the order placed during the Offer Period, thereby not maintaining the minimum purchase value, as required to avail the Offer, he/she shall not be eligible for the Offer. Accordingly, the amount availed as a discount under the Offer shall stand deducted from any refund(s) processed for the returned product(s).

    How do I check if a product is eligible?

    • Offer is applicable across select products, please refer to the illustration above for details. Please check if the offer is listed on the product page, before making a purchase.
    • For the complete list of exclusions, please refer to the detailed Terms and Conditions.

    Is the offer applicable on all SBI Bank Transactions?

    • This offer is applicable on all SBI Debit & Credit Card transactions (including all Credit EMI Transactions) except for transactions made using SBI Corporate or Commercial cards.
    • Offer is NOT applicable on transactions made through Internet Banking.

    Will I get the offer if I pay using an SBI Bank Credit & Debit Card via PhonePe?

    • No, the offer will not apply on payments made from SBI Bank Credit Cards via PhonePe payment option.

    Will I get the offer if I pay through Flipkart Gift Card partially?

    • Yes, you can avail the offer. In this case, the offer will only apply to the amount paid through SBI Credit & Debit Cards against the eligible product(s). Also, this amount should be equal to or more than INR 5,000 excluding grocery items. For Grocery items, this amount should be equal to or more than INR 1,500.

    How many times can this offer be availed?

    • There is no limit on the number of transactions. However, you can avail up to a maximum discount of INR 10,000 per SBI Credit Card and INR 3,250 per SBI Debit Card. Please refer to the above-mentioned table.
    • Maximum Discount per card is a cumulative discount across all platforms of Flipkart (Flipkart, Grocery, 2Gud, Quick and Travel).

    TERMS AND CONDITIONS

    • Preliminary
    • This offer (“Offer”) is co-sponsored by SBI ( State Bank of India), SBICPSL (SBI Cards & Payment Services Ltd. formerly known as SBI Cards & Payment Services Private Ltd) and Flipkart Advanz Private Limited (“Flipkart Advanz”) on www.flipkart.com, Flipkart mobile app and Flipkart mobile site (collectively referred to as “Platform”), which Platform is owned and operated by Flipkart Internet Private Limited (Flipkart, We or Our). It is open to all residents of India holding a valid and current SBI Debit and Credit Card (Cardholder) and to whom a communication is sent by SBI and SBICPSL.
    • By participating in the Offer (defined below), Cardholder agrees to be bound by:
    • these terms and conditions (T&C);
    • the terms of Use, Privacy Policy and other relevant documentation including any modifications, alterations or updates thereof, that are published on the Platform; and
    • all applicable terms and conditions of SBICPSL and SBI.

    Offer Details

    • The Offer is valid from 00:00 hours, 16th October 2020 to 23:59 hours, 21st October 2020.
    • For Flipkart Plus members, sale will begin from 12:00 Hrs, 15th October 2020 to 23:59 Hours, 21st October 2020.
    • Under this Offer, Cardholders will get a 10% Instant Discount per card (“Discount”), on the purchase of products sold on the platform excluding certain products as highlighted below in the exclusions in this offer during the offer Period.
    • Offer is also applicable on EMI Transactions on SBI Credit Cards in terms of this offer.
    • Offer is not applicable on Debit EMI Transactions.
    • The offer is not applicable on the below products.
    • Infant milk substitutes, feeding bottles or infant foods.
    • Select Godrej Furniture products.
    • Life Insurance.
    • Gift Cards
    • Select iPhone products
    • Hotel and bus bookings
    • The Offer is NOT applicable on transactions made using SBI Corporate or Commercial Card.

    Other Terms and Conditions

    • All Cardholders, excluding SBI/SBICPSL Corporate Credit Card, with no outstanding of more than 30 days are eligible for this Offer.
    • This Offer is NOT applicable on transactions made through Internet Banking/ Phone Pe payment option.
    • The Offer is not applicable for Card-on-delivery transactions or orders converted from Cash On Delivery to Prepaid.
    • In case of cancellation of Your order, the transaction will not qualify for the Offer. If you cancel part of Your order, you will qualify for the Offer only on the net amount You pay basis eligibility.
    • SBI/SBICPSL /Flipkart/Flipkart Advanz reserves the right to disqualify the Cardholder(s) from the benefits of the Offer, if any fraudulent activity is identified as being carried out for availing the benefits under the said Offer or otherwise by use of the Card.
    • Any person availing this Offer shall be deemed to have accepted these terms and conditions.
    • SBI/SBICPSL, Flipkart Advanz and Flipkart reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
    • Delinquent and over-limit Card and Card Holders will not qualify for this Offer.
    • Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary, and the Offer is being made purely on a best effort basis.
    • Nothing herein amounts to a commitment by SBI/SBICPSL/Flipkart Advanz to conduct further, similar or other offers.
    • The above Offer is by way of a special offer for SBI/SBICPSL Credit & Debit Cards holders only and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
    • You understand that Flipkart may share Your transactional data with the SBI/SBICPSL and Flipkart Advanz for purposes of this Offer and for checking Your eligibility for their products and services and by participating in this Offer, You expressly consent to this sharing of Your data for these purposes.
    • Any query regarding the Offer will be entertained only till 20th November, 2020. Post such date, SBI/SBICPSL, Flipkart Advanz and Flipkart will not entertain any correspondence or communication regarding this Offer from any persons.
    • SBI/SBICPSL/Flipkart/Flipkart Advanz do not endorse any of the products or brands being offered under the Offer and will not accept any liability pertaining to the quality, merchantability, fitness, delivery or after sales service of such products which shall be at the sole liability to sellers on the Platform.
    • All the existing offers, gifts, discounts etc. that are being offered can be availed by the Card holders as part of this exclusive offer as mentioned in the communication.
    • Pictures of products shown in the communication sent to the customer either through mailers or advertised on the website, are representative only and may not bear a resemblance to the actual products. None of the parties shall under any circumstances be responsible towards the same.
    • Products offered under this Offer are subject to availability from the respective participating merchants/sellers on the Platform and accordingly the SBI/SBICPSL, Flipkart Advanz or Flipkart in no circumstances shall be liable for non-availability of any of the products.
    • Under no circumstance will the Offer/discount being offered under this Offer be settled with cash in lieu by SBI/SBICPSL or by Flipkart or by Flipkart Advanz.
    • Returned transactions, disputed or unauthorized/fraudulent transactions will not be considered for the Offer
    • SBI/SBICPSL and Flipkart Advanz will not entertain any correspondence regarding the validity or acceptability of any additional benefits offered by seller(s) on products/services made available by it and the same shall be at the sole risk and consequences of such seller(s) and without reference to SBI/SBICPSL and Flipkart Advanz.
    • Flipkart, Flipkart Advanz or the seller(s) shall not be liable for any failure by the SBI/SBICPSL to honor the transaction and for any technical issues attributable to the SBI/SBICPSL because of which the transaction made by the Cardholder was not successful. SBI/SBICPSL shall indemnify and hold Flipkart Advanz, Flipkart and seller harmless against any claims by the Cardholder for unsuccessful completion of the transaction. Further, SBI/SBICPSL shall solely be liable to the Cardholder for wrongful remittance of the amounts by it, without any reference to Flipkart or Flipkart Advanz or sellers.
    • By participating in this Offer you agree to be bound by these terms and conditions of the Offer, standard terms and conditions, terms of use, privacy policy (as amended from time to time) of the Platform, any other documents as may be applicable while using the Platform and the terms and conditions of the respective seller shall be applicable on the Cardholder.
    • The Cardholder shall indemnify and hold Flipkart, Flipkart Advanz, SBI/SBICPSL and/ or seller(s) harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorneys fee) that may be suffered by Flipkart, SBI/SBICPSL and/ or seller as a consequence of (i) violation of these terms and conditions, of the terms of user agreement, privacy policy (subject to change) published on the Platform, by Cardholder; (ii) violation of applicable laws by Cardholder; and (iii) any action or inaction resulting in willful misconduct or negligence on the part of the Cardholder.
    • All government Levies like Sales Tax, TDS, any Local Tax, Octroi etc., shall be payable by the Cardholder as applicable at the time of the respective Offer.
    • This Offer shall be subject to all applicable laws, rules and regulations which are in existence and which may be promulgated anytime by any statutory authority.
    • Any disputes arising out of the Offer shall be subject to arbitration by a sole arbitrator to be jointly appointed by SBI/SBICPSL and Flipkart Advanz for this purpose. The proceedings of the arbitration shall be conducted as per the provisions of Arbitration and Conciliation Act, 1996. The place of arbitration shall be at Mumbai for SBI/SBICPSL and language of arbitration shall be English. The existence of a dispute, if any, shall not constitute a claim against SBI/SBICPSL.
    • All liability with respect to the products purchased lies with the respective sellers and neither Flipkart Advanz nor SBI/SBICPSL shall be in any way responsible for the same.
    • This Offer is valid only in India. The minimum age of such a Cardholder shall be 18 years.
    • Further, as required by applicable law, in the event that the Cardholder makes a purchase of an amount equal to or above Rs. 2,00,000, the Cardholder will be required to upload a scanned copy of his/her PAN card on the Platform, within 4 days of making the purchase, failing which, the purchase made by the Cardholder will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Cardholder, it need not be submitted again. The order of the Cardholder will be cancelled if there is a discrepancy between the name of the Cardholder and the name on the PAN Card.
    • This document is an electronic record in terms of Information Technology Act, 2000, and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures
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